My color was on back order so I waited almost a month to receive Muse. Out of the box I immediately disliked her. I decided to try her on again after a few hours. And still disliked her. She was flat, her bangs were way too short, she looked was limp. I wasn’t certain at her price point if she was worth the expense. Other wigs that I’ve received that were awful out of the box always seemed to continue to be awful, making me regret the purchase. I went to Heather’s video and even out of the box Muse looked great on Heather. I looked at other YouTube videos and saw that Muse had style and volume on them. I put her back on again. I began “playing” gently with her to find if she had life. She responded. I waited another day shook her out, put her on and decided she was worth keeping if I could get her to attain a little volume. I gently combed her and tossed her layers which began the transformation. Some of the longer bangs joined the shorter ones to make an acceptable soft fringe. I cut the tag off as proof to myself that she was now mine. I found extra volume among her layers by using stying products. At that point her personality began to emerge. I enjoy playing with her versatility in styling. Her wig cap is beautiful inside and it is as light as a feather. Muse is a real keeper!