Just a little background. Am a youngish 75 year old female and have worn wigs and hairpieces during my lifetime. Took a break after I retired and now back in the swing of things. My bio hair is very healthy and am so thankful.
I stumbled across Cysterwigs while I was Youtubing and so happy! My first wig was the Allure Apple Pie after watching Taz's review. Love pixies and thought I would try Jon Renaus' Gia for a change. Delivery was very prompt and my heart fell when I opened the box. My age warranted the return of these two wigs as it was just too much hair for my smallish face.
So sad, I really wanted something different. Your exchange procedure was easy and I received my credit and promptly ordered two more Allures but this time in a large. The first Allure fit quite tightly as I had ordered an average cap size. I love it and will try and stretch it a bit. I also might mention I prefer reddish/blonde highlights and my subsequent order was not enough highlighting in the Latte and Coffee Twist. Therefore, these are being returned for different colors. I DIDN'T THINK TO ORDER THE HAIR SWATCHES, SHAME ON ME! Highly recommend doing that to forego having to return and then wait for my "Lovlies" in the mail.
Thank you Cysterwigs for a great website, outstanding customer service and just finished watching Heather and Nigel's 13 episodes on my Christmas Eve morning. You newbies need to watch these episodes Absolutely a great couple.
Happy Holidays you all.