A lot of work goes into trying to showcase the colors of our products in ways that demystify them and make them easier to buy. However, we're not perfect and there are some very real limitations to what we can do in this regard.
Here are some of the things that can cause color representations on our site (and every other wig shop on the web, for that matter) to go astray:
All of this can make shopping for colors - and running a shop where people have to shop for colors - very frustrating!
We're here to help! Here's our advice to you...
CysterWigs HIGHLY recommends purchasing a color ring prior to trying a new color for the first time, sight unseen. A color ring is the only way to really see what goes into the colors you are thinking of buying to help you better make up your mind. (They really do help a lot!)
Time to state the obvious, ugly truth: any time you buy a color without seeing it in person first you are taking a risk. This is especially true if you are really picky about colors.
Color discrepancies are not covered under defects in our return policy, so all color related returns for refund are subject to restocking fees. No exceptions.
Contact us if you have any questions about this or any other policy on our site. The best time to ask is before you buy -- but we're hear to help you any chance we can. Click HERE for customer support. Have fun shopping!
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