We know that purchasing “helper hair” over the Internet can be a challenge. This is why we offer FREE, unlimited exchanges on all eligible toppers and wigs!
Please be sure to read our return policy in full prior to ordering or submitting a return or exchange in our store. We want you to be 100% comfortable with our policies before you buy with us. :)
*Exchanges are free minus any return shipping charges (we provide you labels for convenience and to help you save on return shipping -- our shipping rates are often lower!)
**We reserve the right to charge a $25 exchange fee on all subsequent exchanges after the 3rd exchange. This will reset after a new purchase is made with your credit card, PayPal, or Bitcoin.
***While we allow FREE exchanges, we do charge a restocking fee for returns for a refund to the original payment method.