The JR Synthetic Wig Shampoo wasn't as bad as the conditioning spray but I've used better wig shampoos for less the cost. I don't know what it is about this product, but to me, it seems a bit too harsh. I've used this product about three times so far and the wig fibers don't come out as soft as I suspected. I'm using the correct amount. As with JR's Wig Conditioning Spray, I will end up watering the shampoo down as well. In this case, I will recommend this shampoo because others may find that it works like a charm.